Non Steam: These files can be found at the following default location on: C:\Program Files (x86)\Zenimax Online\Launcher.
Make a copy of each of the following and place them in a folder on your desktop:
Locate the following files on your computer and make copies of them. Keeping an archive of the files in their unmodified state may help with troubleshooting the issue.
If you play on Steam, download a new copy of the game through Steam. You can do this by logging in to your account on our website and clicking the Download Game button on the page for your appropriate platform. Once you have deleted the folder, download the ESO Launcher from your account management page here to reinstall it.
The Launcher folder will be under the main ZOS folder.
Mac: Open Finder, go to Applications, and then look for and delete the Zenimax Online folder.
You can find this by default at C:\Program Files (x86)\Zenimax Online\Launcher.
PC: Go to the Launcher folder and delete it.
If any files are found to have problems, the launcher will re-download those files.
Allow the launcher to examine all the files for the game.
Open the Game Options dropdown menu and click on the option for Repair.
If multiple ESO clients are installed and available through the launcher, make sure you have the correct version highlighted by clicking on it once.
Wait for the launcher to open completely.
Open The Elder Scrolls Online Launcher by right-clicking on the icon on the desktop and selecting Run as Administrator.
In addition, you can repair the files for The Elder Scrolls Online on your computer by following the steps below. If you receive a Fatal Error from the ESO Launcher, you should run a repair on your game files.Ī video which details how to repair your ESO game files can be found here.
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